Designer & Manufacturer of Teak Garden & Contemporary All-Weather Rattan Contract Furniture
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Frequently Asked Questions

Frequently Asked QuestionsJenni2019-04-26T11:32:42+00:00
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What methods of payment do you accept?Jenni2019-02-22T03:51:32+00:00

What methods of payment do you accept?

In general and subject to approval, we accept payment on open account, or Interbank Transfer, Confirmed Documentary Letter of Credit or bankers draft subject to contract.

What are your production lead times?Jenni2016-09-12T11:43:18+00:00

What are your production lead times?

We hold 100s of items in stock for fast delivery.
However, we also manufacture items of teak and synthetic rattan furniture to your exact specifications, which would ordinarily take 8 – 10 weeks for us to complete your order.
If we are aware that you have an urgent requirement for furniture we shall endeavour to deliver within a very short time-frame – please let us know, and if we can help we will.

Can I purchase single items of furniture from you?Jenni2021-03-19T09:44:01+00:00

Can I purchase single items of furniture from you?

We accept orders from single items to full container loads to the UK, or other destinations by negotiation. Please let us know your requirements and we shall be as accommodating as possible.

Can I order a production sample prior to committing to a full container load FCL?Jenni2016-02-10T12:21:39+00:00

Can I order a production sample prior to committing to a full container load FCL?

We can manufacture a production sample for dispatch on your account via a courier such as TNT, DHL or FedEx

How do you control pathogens and the moisture content of your furniture?Jenni2016-02-10T12:21:49+00:00

How do you control pathogens and the moisture content of your furniture?

For your safety, all our containers are fumigated after stuffing and prior to export. Additionally, sachets of water absorbing silica gel are placed inside the boxes of flat-packed items of furniture to maintain the stabilised moisture content.

What is your product quality?Jenni2016-09-09T11:39:49+00:00

What is your product quality?

At Lindsey Teak we manufacture high-end items of furniture either from synthetic rattan tightly woven over a sturdy aluminium frames or in sustainable teak wood, which has been dried to the appropriate moisture content (MC) for the intended use or location, which, for indoor furniture would be kiln dried below 12%.

Our attention to detail, construction (tight fitting mortise and tenon joints), great design style, large selection and even greater value have given us a well respected worldwide customer base from Dubai to Florida and from London to California.

Our Kaizen process of manufacture ensures, consistent uniform products and your peace of mind. Click Here for further details.

Is there a standard moisture content for your furniture?Jenni2016-02-10T12:23:05+00:00

Is there a standard moisture content for your furniture?

All our teak wood furniture is shipped with the appropriate moisture content for it’s intended purpose be it for indoor our outdoor use or in humid or arid environments. This minimises any occurrence of end-grain checking etc.

Please let us know if you have any specific requirements and we shall be happy to accommodate.

Do you provide additional services for your customers and clients?Jenni2016-02-10T12:23:13+00:00

Do you provide additional services for your customers and clients?

Yes we do!

Our standard extra options (if required) are as follows: high-resolution images for marketing purposes, brass plate or stainless steel logos with you band name, product name, barcodes, EAN Numbers on packaging or cardboard boxes etc…

What materials do you use for packing and is the furniture delivered fully assembled?Jenni2016-09-12T17:17:16+00:00

What materials do you use for packing and is the furniture delivered fully assembled?

In general, for trade orders we deliver flat-packed (KD) furniture in corrugated cardboard boxes, with assembled furniture protected by single face corrugated paper. If the item of furniture is ‘finished’ we use a foam sheet between the surface of the furniture and the single face packing material.
However, our packaging is dependent your requirements so please let us know if you require your furniture fully assembled or have alternative requirements.

I can not see my question listed?Jenni2016-02-10T12:23:33+00:00

I can not see my question listed?

Should you have a question not addressed in our Q&As, please email us and we shall endeavour to reply to you by return. Click Here

What is Contract Furniture?Jenni2016-02-10T12:23:43+00:00

What is Contract Furniture?

Contract furniture may look similar to residential furniture; however, the crucial difference is our contract furniture has been manufactured to withstand the heavy use associated with contract environments. Such as restaurants, cafes, bars, clubs, hotels, educational facilities, healthcare, leisure environments and all other contract environments.

It is the strength and durability of contract furniture that sets it apart from furniture for residential use and although it may appear similar, the materials used are a little better – a little more consistent with the manufacturing process more exacting.

Are your prices competitive?Jenni2016-09-12T11:35:42+00:00

Are your prices competitive?

We aim to be the most competitive and reliable supplier of contract furniture for the leisure, hospitality, health and retail sectors throughout the world.

If you are not one of our customers, you may be paying more than is necessary.  As our competitive lean manufacturing practices and long-term relationships with component suppliers and sub-contractors, enable us to offer you better prices.

Do you have a published price list?Jenni2016-02-10T10:20:22+00:00

Do you have a published price list?

We do not publish a price list, as our competitive prices are dependent on several optional factors such as, the grade of the teak required, the type of fittings, brass or stainless steel, your fabric specification, finishes, delivery options, lead times for production, together with the quantities you may require etc…

After confirmation of your requirements we shall provide you with a competitively priced quotation by return.

I am unsure what to order, can you help?Jenni2016-02-10T10:20:40+00:00

I am unsure what to order, can you help?

Years of manufacturing experience within the hospitality and contract furniture industry enables us to offer you sage and meaningful advice with regard to your procurement of furniture, and thus prevent costly errors.  Our knowledgeable and friendly Sales Team is on hand to discuss your requirements or those of your clients. We offer expert advice on all our teak, Batyline or woven synthetic rattan furniture, finishes and fabrics to ensure that you will be completely satisfied with your order.

How is Contract Furniture made?Jenni2016-02-10T10:21:28+00:00

How is Contract Furniture made?

Contract furniture may look like residential furniture and it may look like the inexpensive furniture available at large retail furniture outlets. However, there is a crucial difference in contract furniture in that it’s specifically made for a different purpose.

Contract furniture is specifically made to withstand the heavy use associated with the contract environment (restaurants, cafes, bars, clubs, hotels, educational facilities, leisure environments and all other contract environments). It is the strength and durability of contract furniture that sets it apart from furniture for a commercial setting, and makes it ideal for a the contract industry.

Contract furniture may appear to be the same quality, but the materials used are a shade better – a shade more consistent – a shade more expensive, and the manufacturing process more precise and careful.

What is hospitality furniture?Jenni2016-02-10T10:21:59+00:00

What is hospitality furniture?

Our hospitality furniture includes designs suitable for restaurants, cafes, bars, clubs, hotels, educational facilities, leisure environments and healthcare. These select collections provide our customers or their clients with durable and stylish contract furniture suitable for the hospitality sector.

Our well-informed sales team are available to assist you in finding the ideal furniture choice for your hospitality setting.

How do I know I am buying contract quality items?Jenni2016-02-10T10:22:20+00:00

How do I know I am buying contract quality items?

Let us know your requirements as all of our contract items of furniture are designed for intensive use and with our in-house manufacturing, any item can be adapted, or component strengthened if and when required. Our durable contract products are purpose made for use in a these environments.

Can you make custom / bespoke items of furniture?Jenni2016-02-10T10:50:53+00:00

Can you make custom / bespoke items of furniture?

Yes we do and are specialists in making custom and bespoke items of furniture for projects worldwide.  We have been involved in some amazing projects from single bespoke items to fitting out exclusive restaurants and boutique hotels to the exacting requirements of our clients.

Providing bespoke furniture for projects like these is part of our DNA and we can quote from working drawings, or if you prefer our design team are available to articulate your requirements from a supplied image with dimensions.

Please contact us for further details. Click here.

I’m intending to furnish a restaurant seating area. When should I contact you?Jenni2016-09-09T11:40:48+00:00

I’m intending to furnish a restaurant seating area. When should I contact you?

As soon as possible, as we can help in articulating your design requirements and manufacture the style of hospitality furniture, critical for setting the tempo of your restaurant, maximising the number of covers, and communicating your ethos to your customers.

It is important that your restaurant furniture is manufactured to durable contract quality. The restaurant furniture manufactured by Lindsey Teak will be of the highest quality and sturdy.

What are your production lead times?Jenni2016-02-10T10:25:25+00:00

What are your production lead times?

We hold many items in stock for fast FOB Semarang (INCOTERMS2010) delivery.

However, our primary business is to manufacture items of teak and synthetic rattan to order, which would ordinarily take 4 – 8 weeks for us to complete your order.

If we are aware that you have an urgent requirement for furniture we shall endeavour to deliver within a very short time-frame – please let us know, and if we can help we will.

How do I place an order with Lindsey Teak?Jenni2016-09-09T11:35:57+00:00

How do I place an order with Lindsey Teak?

If you know what you require please email us with the product name, item code and the quantity you wish to order.
We shall email you by return with our competitive quotation together with the packing specs for your consideration.
Any additional requests for information shall also be addressed.

I am unsure what to order, can you help?Jenni2016-02-10T10:26:04+00:00

I am unsure what to order, can you help?

Years of experience within the contract furniture industry mean we can offer you sage and meaningful advice, which prevents costly errors. Our friendly Sales Team are always on hand to discuss your requirements and those of your clients. We are able to offer expert advice on all our products and fabrics to ensure that you are completely satisfied with the end result.

What methods of payment do you accept?Jenni2016-02-10T10:26:40+00:00

What methods of payment do you accept?

In general we accept payment by Interbank Transfer, Confirmed Documentary Letter of Credit or bankers draft subject to contract.

Is your furniture GuaranteedJenni2016-02-10T10:27:15+00:00

Is your furniture Guaranteed

We warrant all of our products for a period of one year from the date of delivery. If you find a defect in material or workmanship in any part or component, Corido will, at Corido’s option, repair or replace the furniture free of charge. “Defects”, as used in this warranty, are defined as imperfection in material or workmanship that will impair the use of the furniture product.

Under this warranty we are unable to exchange goods that have been treated, painted or modified in any way or bespoke items. In these cases we would repair any damage covered by the warranty.

In the event that you would like to claim under our guarantee please forward images of the damage to warranty@corido.co.uk together with your order details. Please be advised that our product guarantee does not cover items shipped overseas.

Can I specify any of your chairs with your tables?Jenni2016-02-10T10:28:30+00:00

Can I specify any of your chairs with your tables?

Yes, all our chairs and tables are designed with the clarity of ‘form following function’. Therefore most of the chairs, benches and tables illustrated on the web-site share similar proportions and can easily be mixed and matched.

Is your furniture delivered assembled?Jenni2016-02-10T10:29:23+00:00

Is your furniture delivered assembled?

Our furniture is shipped as per our customer’s requirement; either fully assembled, for your immediate, stress free, enjoyment. Or flat-packed (KD). However, if you are unsure, please contact us for further details.

How is your furniture constructed?Jenni2016-02-10T10:30:12+00:00

How is your furniture constructed?

Where required, all of our furniture is constructed in the time-honoured fashion of tight fitting mortise and tenon joints with teak dowels. This ensures robust, wobble-free furniture equally at home in your garden, or the high traffic areas of luxury hotels. Ours is the specifier’s choice!

What is FSC?Jenni2016-02-10T10:30:27+00:00

What is FSC?

The Forest Stewardship Council (FSC) is an international non-profit organisation founded in 1993 to support environmentally appropriate, socially beneficial, and economically viable management of the world’s forests. The FSC trademark on a product indicates that the wood used in its construction comes from a source that has been certified by the FSC as meeting these standards. Click here for the FSC Website.

Corido is committed to the principles of the FSC and when possible use FSC certified teak in our furniture. However, currently there is not enough FSC certified teak available for our total production.

Where does your teak come from?Jenni2016-02-10T10:31:01+00:00

Where does your teak come from?

Our teak is sourced from the sustainable plantations of Perum Perhutani, on the island of Java. These plantations are owned and managed by the government who have a strict policy with regard to the age, size and number of trees felled each year, together with a comprehensive sustainable replanting program.

All our teak furniture is audited and issued with a SVLK certificate certifying that the teak has been legally harvested and that the furniture can be sold and marketed in any EU country.
The EU Timber Regulations (EUTR) 995/2010 prohibit the placing of illegally harvested and produced timber and timber-based products onto the European Markets.

What type of wood is teak?Jenni2016-02-10T10:31:17+00:00

What type of wood is teak?

Teak, Tectona grandis, is a dense, close-grained hardwood high in natural oils and rubber. These characteristics give teak strength and durability, making it virtually impervious to the effects of rain, salt, sun or snow and hence very resistant to rotting.

Can we purchase full mixed container-loads from you?Jenni2016-02-10T10:43:12+00:00

Can we purchase full mixed container-loads from you?

Yes, we are mixed item container-load (FCL) specialist. Our quality, ‘best-buy’ pricing and short lead times have ensured a world-wide customer base from North America to Europe and the Middle to Far East.

Do you manufacture to specified designs?Jenni2016-02-10T12:21:07+00:00

Do you manufacture to specified designs?

Yes, we specialise in the manufacture and supply of bespoke furniture to our customer’s designs and specifications especially within the contract market. Please contact us for further details. Click here.

Do you produce furniture with various finishes?Jenni2016-02-10T10:47:03+00:00

Do you produce furniture with various finishes?

We produce furniture with many finishes, from teak-oil to lacquer or from fine sanded to distressed. Simply let us know your requirements – you shall not be disappointed.

Can I keep my furniture outside all year?Jenni2016-02-10T10:47:42+00:00

Can I keep my furniture outside all year?

Yes, the properties of teak enable it to withstand the most inclement of weather, hence its use as decking on ships. However, please ensure that there is not a dramatic change in the heat and/or humidity as this may cause end-grain checking.

Request a copy of the Lindsey Teak Catalogue
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ADDRESS

Lindsey Teak
Unit 8, Gateway Business Park
Station Approach Road
Greater London
CR5 2NS
United Kingdom

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